Introduction The current digital economy operates at high speed which leads to increased customer demand for better services. Businesses need to provide...

IntroductionCustomer contentment in the present day depends on the rapidity of service delivery. Trust and brand reputation suffer immediate damage from...

IntroductionYou have received training until the month of October in the year 2023. The current customers want businesses to provide them with more than...

IntroductionThese days customers expect support anytime, anywhere, quickly, and in a human manner. This is changing faster than anything else in AI call...

IntroductionToday's world is quite busy, and therefore it demands the customer to have a communication that is fast, effective, and personalized. Often,...

Introduction As the digital economy is fast evolving, enterprises are constantly under pressure to provide faster, smarter, and even more personalized...